My Medicare

Appointments

Please note the patient (including children) must be present for their appointment. 

Standard consultations (1 or 2 simple issues) are booked for 15 minutes. Some consultations require a longer appointment. 

Please book a long consultation for:

• Mental health issues.

• If you have multiple issues to discuss.

• New patient.

• Multiple family members - please book separate appointments for each patient.

• Childhood vaccinations at 6 weeks, 4 months, 6 months, 12 months, 18 months, 4 years old.

• Newborn check.

• Postnatal check.

• Cervical screening test/pap smear.

• Chronic disease management plan.

• Procedures/minor surgery.

• Initial consultation/case conference for workers compensation/CTP claims.

Telehealth 

• If any patient (child/adult) currently has or recently had a fever, tickly/sore throat, cough, blocked/runny nose, fatigue, aches and pains, headache, ear ache, vomiting or diarrhoea, please book a Telehealth appointment. If you need a physical examination, we can see you in person if you have had a negative RAT test on the day of the consult. 

• If you had Covid-19 or were a close contact in the last 7 days, please book a Telehealth appointment.

If your appointment is in person, please call reception when you arrive and remain in your car. The GP will then call you to discuss your symptoms prior to being examined.

Masks
Masks are recommended to be worn by all patients attending the practice as this is a high risk setting. 

Mixed Billing

We are a mixed billing practice. Please click here for more information about our fees.

Appointment Cancellation Policy
Apppintments must be cancelled or rescheduled at least 2 hours in advance in order to avoid a Non-attendance fee of $20. To cancel or reschedule an appointment, please call reception on 02 8883 1180. 

Short notice appointment cancellation and failed attendance disrupts service for other patients and adversely impacts the running of our practice. Providing us with a minimum 2 hours notice if you cannot attend your appointment gives us the opportunity to offer your appointment to another patient. 

Please note that repeated short notice cancellations or missed appointments may result in restriction being placed on your patient record, and you will not be able to make further appointments. 

Thank you for your co-operation.